Hello.
This is Xplant. Xplant is the largest online plant shopping mall in Korea, in partnership with hundreds of farms. We are shipping plants to many countries around the world. (Asia/Europe/America, etc.)

– USA, Canada, Japan, Singapore, Thailand, Philippines, Russia, UK, Italy,Germany, France, Spain, Portugal, Switzerland, Brazil,etc.

Delivery(DHL) takes about 3-5 days(Asia) / 5-7days(US/Europe).
- Each country is slightly different, EMS takes a little longer than DHL

We promise to do our best that you receive the plants quickly and safely.

1. Check ‘Overseas Shipping’ on the plants list, which is     .

2. After order & payment, Xplant and sellers will take care of everything to ship your package.

3. You can check the tracking number and order details under SEARCH DETAILS OF ORDER.

Please check the shipping cost for each store as photo. (Red box)
Shipping cost and minimum purchase amount vary by store.
(Additional charges may apply depending on the volume and weight of the plants you purchased. If additional charges are required, the seller will attach the receipt.)

1. Cash transfer

Please use the following account information.

You can pay by cash transfer using the website below. (Wise)

2. Card payment

We support Visa, Master, JCB, 中国银联.

Overseas cards can only be used with 3D security certification. (Prevention of the theft)
For the authentication methods, please contact the card issuer.

3. PayPal

We support PayPal payments.

If you need a phytosanitary certificate, please select ‘Necessary’ when ordering.

1. MY PAGE - DETAILS OF ORDER and click to

2. You can check the video on below. (How to apply for a Phytosanitary Certificate.)

★ For the countries below, you do not have to fill out the quarantine application form after ordering. (Xplant will handle this for you.)
-U.S. (Purchase qty up to 12 pieces), Japan, UK, Singapore, Germany, France

1.
The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. Please contact customs or plant quarantine station. (If your nation is USA, you can refer to this USDA manual. )

2.
If the package is returned/destroyed due to bugs, please send us the relevant documents for proof. In that case, you can get a refund. (except for other reasons arising in the importers' country)

3.
Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.

4.
If there is a problem, you must request a refund directly to the seller within 3 days of receipt.Please send the
 1) photo,
2) name and item code of the plant,
3) and order number to the seller.

5.
If you request cancellation at the time of completion of quarantine and packaging for shipment, you will be refunded after excluding 5% of the product amount.