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Register date : 2021-07-17 02:48:40
Modify date : 2024-04-23 05:18:05
버*****
2022-05-19 |
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매우불만족 완전 화면이랑 틀리고 가지두 완전 허접해요. 사진에 속지마세요. 잎도 위에만 있고 가지두 뿌러지고 절대 구매안해요. 0 What if you liked the review? please click like |
 answer고객님 안녕하세요, 주문하신 인동초 식물은 넝쿨식물로 자라는 식물입니다, 생명력도 강하고 월동도 되는 식물로 잘자라고 꽃도 잘 핍니다, 받으신 상품이 풍성하지 않고 가지가 부러저서 실망 하셨다면 죄송합니다, 보내드린 상품은 묶은둥이 상품으로 월동하고 잎이 나오기 시작한 상품입니다, 물주고 키우시면 가지도 자라면서 잎도 나오고 풍성해 지면서 꽃도 잘 필겁니다, 감사합니다, |
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| Available time | (평) AM 9:00 ~ PM 6:00 |
| (토) AM 9:00 ~ PM 5:00 | |
| Info | Shipping date : 월요일 ∼ 금요일 |
| Delivery company : CJ대한통운택배 | |
| Shipping cost | shalom flower Shipping fee |
| 알림사항 | 최고의 상품으로 배송하겠습니다, |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.
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