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Register date : 2021-03-12 17:38:12
Modify date : 2021-09-23 17:10:18
t*****
2021-07-01 |
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매우좋아요 서비스로 한송이 더주셔서 감사합니다 잘키워볼게요~~~(^~^)  |
 answer안녕하세요. 플랜트팩토리입니다.
예쁘게 잘 키워주세요~ 구매와 리뷰 감사합니다! |
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s****
2021-05-11 |
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튼실해 보입니다 좋아요
0 What if you liked the review? please click like |
| answer안녕하세요. 플랜트팩토리입니다.
구매와 리뷰 감사합니다! |
|
방***********
2021-04-24 |
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매우좋아요 엄청이쁨니다 감사합니다 다싱싱해요~~~ 0 What if you liked the review? please click like |
| answer안녕하세요. 플랜트팩토리입니다.
리뷰 감사합니다! |
|
방***********
2021-04-24 |
|
매우좋아요 엄청이쁨니다 감사합니다 다싱싱해요~~~ 0 What if you liked the review? please click like |
| answer안녕하세요. 플랜트팩토리입니다.
리뷰 감사합니다! |
|
j*********
2021-03-31 |
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매우불만족 식물다잘려서왔어요 속상해요ㅜ 선물은못줄것같네요ㅜ  |
| answer안녕하세요. 플랜트팩토리입니다!
상품 배송 과정에서 흔들림이 심했던건지 평소에는 이런 일이 없었습니다.ㅠㅠ 저희가 앞으로 포장을 더욱 꼼꼼하게 할 수 있도록 노력하겠습니다. 만족시켜드리지 못해서 죄송합니다. |
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| Available time | (평) AM 10:00 ~ PM 5:00 |
| Info | Shipping date : 월-금 |
| Delivery company : 롯데택배 | |
| Shipping cost | plantfactory Shipping fee |
| 알림사항 | 공휴일 휴무입니다. |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.
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