Register date : 2020-03-19 17:33:32
Modify date : 2021-01-12 18:09:00
n*******
2020-04-20 |
불만족 박스를 뜯으니 힘없이 쳐진 잎들이 우수수 떨어지고, 나뭇잎 사이엔 거미줄이 쳐져있고, 파리같은 벌레들도 박스안에서 나오고, 수형도 엉망, 나뭇가지는 뚝뚝 꺾여있고 정말 화가 나는군요. 0 What if you liked the review? please click like |
h*******
2020-04-13 |
매우좋아요 목대가 튼실하고 예뻐요 0 What if you liked the review? please click like |
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Available time | (평) AM 9:00 ~ PM 7:00 |
(토) AM 9:00 ~ PM 4:00 | |
Info | Shipping date : 2-7일소요 |
Delivery company : cj택배 | |
Shipping cost | presto_9@N Shipping fee |
알림사항 | 날씨가 영하5도이하로 내려가면 배송이 늦춰지는점 양해부탁드리겠습니다. 1월15일까지는 영하5도이하로 발송이 불가한점 양해부탁드리겠습니다.ㅐ |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.