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Register date : 2020-02-25 23:32:02
Modify date : 2023-04-29 09:24:38
뜰*****
2022-11-15 |
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자갈 잘받았습니다 크기가 20mm~40mm라해서 샀는데 그보다 휜씬 커요 50mm~80mm정도되는것같아요 ㅠ 잡석도 섞여 있구요 용도에서 빗나간 사이즈라 뭘로 써야하 고민중입니다  |
 answer안녕하세요.
자연석으로 모양이 일정치 않아 크기의 경우 짧은쪽 기준으로 선별해서 포장됩니다. 현지에서 자연석을 포장해서 수입되다보니 속의 내용물을 전부 확인할 수가 없습니다. 양해부탁드립니다. 감사합니다 |
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y*******
2022-10-22 |
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| Available time | (평) AM 10:00 ~ PM 6:00 |
| Info | Shipping date : 4시이전 주문시 당일출고 |
| Delivery company : 한진택배 | |
| Shipping cost | modupam Shipping fee |
| 알림사항 | 모두팜원예자재 쇼핑몰입니다. 토요일 및 공휴일 배송은 없습니다 |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.
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