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Register date : 2019-11-25 07:22:26
Modify date : 2022-06-21 00:48:25
n****
2021-10-16 |
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보통.우선 배송박스개봉을 급하게 해보긴 했고, 다른 각 화분들은 문제가 없어보였어요. 낮에 자세하게 사이즈별 각각 확인하고 전체적인 후기 남길예정입니다. 그 전에 화분받침 3호 내부 10센티 사이즈 2개 주문한 건데 그 전 사이즈로 2개 보내신 게 아닌가 싶은데요. 내일 자로 측정된 사진과 함께 다시 문의드리든 할 예정입니다. **사이즈3호 주문했으며, 배송받은 상품 사이즈측정 결과사진첨부**   |
 answer고객님
안녕하세요. 따로 연락을 드리도록 하겠습니다. 불편을 드려 죄송합니다. |
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l*******
2021-04-20 |
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매우좋아요. 하월시아 화분으로 좋아요.
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l*******
2021-04-03 |
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4호분은 하얀색으로 주문한건데, 검정색으로 잘못보냈다고 전화를하셨다. 이미 사둔 하얀받침과 깔맞춤할 생각이었는데, 검정과 하얀색으로 한번 해보지 뭐~ 덕분에 생각을 바꿔보는 것도 나쁘진 않겠지....
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a*****
2021-03-15 |
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매우좋아요
0 What if you liked the review? please click like |
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H*******
2020-08-29 |
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매우좋아요
0 What if you liked the review? please click like |
| answer구매해 주셔서 감사합니다! :)
즐거운 가드닝과 매일 행복하세요~ |
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| Available time | (평) AM 9:00 ~ PM 5:00 |
| (토) AM 휴무 ~ PM | |
| Info | Shipping date : 당일12시입금완료시 당일배송처리 |
| Delivery company : 로젠택배 | |
| Shipping cost | jolli78 Shipping fee |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.
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