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Register date : 2019-10-11 22:59:19
Modify date : 2020-04-15 22:11:20
d********
2020-06-04 |
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1. 뽁뽁이없이 신문지로만 둘둘싸져있는거에만 한번놀라고 2. 그래서인지 가지랑 잎떨어진건둘째치고 화분도박살난거에 두번놀라고 3. 제일놀란건 휴지만한 크기에 깜놀했네요ㅎ 이가격엔 이게맞는건가 싶기도하고...ㅋㅋ그래도 강제분갈이후 잘키워보겠습니다    |
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k****
2020-05-28 |
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단독배송에 상품인데 다른제품과 함께오고 제품도 다르네요. 외목대 상품으로 온듯합니다. 잘못보내신거 맞죠?.단독배송비 4000원은 어디로?? 연락주세요.    |
 answer둘 다 외목대 상품 맞습니다
단독 배송비는 식물 무게나 크기에 따라 부여되고 있습니다 참고 부탁 드립니다 |
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t********
2019-12-03 |
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매우좋아요좋아요
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| Available time | (평) AM 10 ~ PM 17:00 |
| (토) AM 00 ~ PM 00 | |
| Info | Shipping date : 2일~5일 |
| Delivery company : 로젠택배 | |
| Shipping cost | 918nine Shipping fee |
| 알림사항 | 유선연락 못 받습니다 각 배송문의 기타 질문사항 QnA에 남겨주세요 겨울철이라 배송이 다소 지연되고 있습니다 참고 부탁드립니다 |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.
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