Register date : 2019-08-07 00:15:06
Modify date : 2023-08-31 13:22:41
푸**************
2020-03-13 |
보통
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제**************
2020-01-31 |
불만족 화분이 깨져서 왔어요. 분갈이 하면 되니까 괜찮은데 사진처럼 가지가 3갈래 이길 바랐는데 한가지가 잘린 2가지가 와서 실망스러워요. 0 What if you liked the review? please click like |
이********
2019-10-29 |
꼼꼼하게 포장해주셔서 다치지않고 상태 좋게 배송이 되었고, 사진상 아이처럼 튼실해요. 수형이 예뻐 분갈이 해놓으니 멋지네요.
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Available time | (평) AM 10 ~ PM 17:00 |
(토) AM 00 ~ PM 00 | |
Info | Shipping date : 2일~5일 |
Delivery company : 로젠택배 | |
Shipping cost | 918nine Shipping fee |
알림사항 | 유선연락 못 받습니다 각 배송문의 기타 질문사항 QnA에 남겨주세요 겨울철이라 배송이 다소 지연되고 있습니다 참고 부탁드립니다 |
*For product and delivery inquiries, please contact the seller. (Please refer to the 'seller info' at the top right of the product page)
*On My Page - Order Histroy, you can check the delivery status and tracking number(waybill number) after clicking the each order number.
*You can check the shipping cost on the product details page by clicking the 'Shipping cost information'.
*If the deposit is not made within 2 days after placing an order, the store can cancel it and the order will be automatically canceled after 3 days.
1. The importer(customer) must accurately understand the plant import requirements of his/her country before placing an order. (Please contact customs or plant quarantine station)
(If your nation is USA, you can refer to this
USDA manual.)
2. Xplant is not responsible for any problems that arise after arrival in your country.
(Any problems arise at customs and quarantine station (tax, delay delivery, missing package) except bugs, soil)
3. Due to the nature of overseas shipments of plants, we ask you to order after fully understanding below things.
1) Refundable
- Dead
- Completely damaged or broken
2) Non-refundable
- Some broken branches
- Fallen leaves
- Color change
- Over-growth
4. If there is a problem, you must request a refund directly to the seller within 3 days of receipt.
Please send the 1) photo, 2) name and item code of the plant, and 3)order number to the
seller.
If the store does not respond or the problem cannot be resolved, please contact Xplant.
(Through the "Contact xplant" menu at the top right of the chat window)
5. In addition, if the parcel is returned/destroyed by customs or quarantine station, you must send us the official documents of the relevant institution. Refund processing is only possible if it is the seller's responsibility, such as soil, bugs, etc.